Ivan Carlos Consulting offers service to its supported users through a service flow provided by Zendesk. Below is the list of open channels/forms for this communication. Note that some types of tickets are subject to an approval process:
Ticket Submission:
- Simple tickets, questions, and requests: suporte@ivancarlos.com.br or icc.gg/chamado
- User creation: icc.gg/criacao
- User deletion: icc.gg/exclusao
- License requests: icc.gg/licencas
- Access requests: icc.gg/acessos
- Exception requests: icc.gg/excecao
- Security incidents: icc.gg/incidente
- Fraud reporting: icc.gg/fraude
In case of urgency impacting the business, please contact the number +55 11 98112-0666
Commercial Communication:
- Via email message to ivan@ivancarlos.com.br
- Via WhatsApp messages to the number +55 11 98112-0666